Custom Stringing

Badmintonpeople.in/Badpeople.in brings you the best badminton gears in the industry to help you perform great, so if they're not working exactly right for you, we've got you covered.

• Customers can return their order within 7 days after an order has been delivered.
• To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Return shipping charges of 100INR is charged.
• For FREE replacement, contact support through site support chat.

Eligibility for FREE return/replacement:

• Item is damaged at the time of receiving the order.
• Missing items from the invoice/order.
• Misplaced or different item received from the invoice.
• Manufacturing defects in item at the time of receiving the order.

Non-Eligible FREE Returns: In order to ensure you are getting products with the highest standard of hygiene and quality, we do not accept returns for certain items including:

• T-Shirts/Apparel.
• Shoes 
• Socks
• Grips
• Custom Strung Badminton Rackets.
  
  

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How does the Return process work?

• You can apply for a Return by contacting our support through phone, email, or live chat.
• You can email us at hello@badpeople.in or call us at +91 83008 88555
• To initiate self return go to your accounts page, and select the order you would like to return.

What is the refund policy for returns of orders placed during a sale?

• If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
  

How does the exchanges process work?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Contact hello@badpeople.in for more information.

How do I cancel my order?

• You can cancel your order by reaching out to us at hello@badpeople.in or by using our live chat on the website, this can only be done before the order has been shipped.
• If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number +91 83008 88555 and we will see if we can work it out for you.